solicitations_createProductReviewAndSellerFeedbackSolicitation

Send a product review and seller feedback solicitation for an order.

writeAmazon Seller (SP-API)sp.solicitations

(Amazon operationId: createProductReviewAndSellerFeedbackSolicitation.) Amazon SP-API · createProductReviewAndSellerFeedbackSolicitation · POST /solicitations/v1/orders/{amazonOrderId}/solicitations/productReviewAndSellerFeedback Gate: approve — interactive: show the change (Amazon's preview first where one exists), wait for an explicit approve; autopilot: only when the seller's own words asked for this change; otherwise ask. Sends the productReviewAndSellerFeedback solicitation — a single combined request covering both a product review and seller feedback (the only solicitation type Amazon exposes via this API). This is a real Amazon WRITE: it dispatches a request-review message to the buyer. Requires SP write access. Call solicitations_getSolicitationActionsForOrder first and send only when it lists an action — Amazon allows one productReviewAndSellerFeedback solicitation OR one free-form proactive message per order, and a second attempt returns an error.

Call it

In an AI client (MCP)

tools/call
{
  "name": "solicitations_createProductReviewAndSellerFeedbackSolicitation",
  "arguments": {
    "store": "myStore-US",
    "orderId": "<orderId>"
  }
}

From code (Tool API)

curl -X POST https://api.sellersheetai.com/api/v1/tools/solicitations_createProductReviewAndSellerFeedbackSolicitation \
  -H "Authorization: Bearer $SELLERSHEET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"store":"myStore-US","orderId":"<orderId>"}'
Early access — the Tool API is open on request, contact us.

Arguments

NameTypeDescription
storerequiredstringthe store ref `<store>-<CC>` (name-country, e.g. 'myStore-US') — one of get_user_context's store_refs, verbatim.
orderIdrequiredstringAmazon order ID (e.g. '114-1234567-1234567'). Maps to the {amazonOrderId} path.
marketplaceIdstringoptional Amazon marketplaceId; defaults to the store ref's marketplace.

Result

Every tool answers {notification, data, human_action}; data carries:

  • data.orderId — the order ID for which solicitation was sent.
  • data.result — Amazon response payload (empty on success — a 201 with no body means the solicitation was created).

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