Contact support

Write to support, or ask in the MCP group on WeChat or WhatsApp — and what to include so we can answer the first time.

E-mail: [email protected]

Ask in the group: scan a code with the app on your phone.

MCP group
WeChat QR code: SellerSheet MCP groupWeChat
MCP group
WhatsApp QR code: SellerSheet MCP groupWhatsApp

What to include

  • The message you saw, word for word, and where: the sidebar panel, the app screen or your AI client.
  • When it happened, with your time zone.
  • The store ref, for example myStore-US.

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