# Contact support (https://sellersheetai.com/help/contact)

> Write to support, or ask in the MCP group on WeChat or WhatsApp — and what to include so we can answer the first time.



**E-mail:** [support@sellersheetai.com](mailto:support@sellersheetai.com)

**Ask in the group:** scan a code with the app on your phone.

<QrCodes>
  <QrCode src="/assets/images/contact/wechat-qr.png" alt="WeChat QR code: SellerSheet MCP group" app="wechat" lang="en" />

  <QrCode src="/assets/images/contact/whatsapp-qr.png" alt="WhatsApp QR code: SellerSheet MCP group" app="whatsapp" lang="en" />
</QrCodes>

## What to include [#what-to-include]

* **The message you saw**, word for word, and where: the sidebar panel, the app screen or your AI client.
* **When it happened**, with your time zone.
* **The store ref**, for example <StoreRef />.