Privacy Policy for SellerSheet

Your Data, Your Rules: At SellerSheet, we believe your information is yours. This Privacy Policy explains what data we collect, how we use it, and how you can control it.

Privacy Policy for SellerSheet

At SellerSheet (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy describes the types of information we collect, how we use and safeguard it, and your rights when using our services.

Unless otherwise stated or linked to a different policy, this Privacy Policy applies when you use the SellerSheet website, add-ons, extensions, APIs, or any related services (“Services”).

By accessing the Site or using the Services, you agree to the terms of this Privacy Policy. If you disagree with this policy or any other agreement governing your use of the Services, please refrain from using them.

Information We Collect

1. Data Synced From Amazon Seller Central: When you connect your Amazon Seller Central account to SellerSheet, we retrieve and store data necessary to sync orders, listings, and other account-related details with your Google Sheets and Google Drive. This may include:

* Order details, including customer and order IDs, order dates, item descriptions, and quantities.

* Listing details such as ASINs, product descriptions, prices, and inventory data.

2. Google Account Information: To enable Google Sheets and Drive integration, we collect:

* Your Google account information (email address, profile name, and unique user ID) when you authorize our app.

* Access permissions for specific Google Drive folders or Sheets as required for syncing data.

3. Usage Information: We collect information about your interactions with our Services, such as:

* Pages you visit, features you use, timestamps of activity, and usage patterns.

* Device details, including browser type, operating system, and IP address.

4. Account Information: When you sign in with google account, we collect:

* Your name, email address and unique user ID. we do not know your password.

* Any specific SellerSheet settings you configure within your account.

5. Billing Information: If you subscribe to a paid plan, we collect billing details such as:

* Credit card information, which is processed securely by a third-party PCI-compliant provider.

* Transaction history and subscription details.

6. Communications and Support: If you contact us, we may collect:

* Your name, email address, and the contents of your message.

* Additional data such as your location, device type, and IP address for troubleshooting.

How We Collect Data

Cookies: We use cookies and similar technologies to:

* Understand user interactions with our Site and Services.

* Customize user experiences and improve our offerings.

Third-Party Tools: We may use third-party services such as:

* Google Analytics for traffic analysis and optimization.

* Freshdesk for customer support.

* Stripe for secure payment processing.

How We Use Your Information

We use the information we collect to:

* Sync Data: Enable seamless data transfer between Amazon Seller Central, Google Sheets, and Google Drive.

* Improve Services: Analyze usage patterns and gather feedback to enhance user experiences.

* Process Payments: Facilitate subscription payments and ensure secure transactions.

* Communicate With You: Send transactional emails, support updates, and important notifications.

* Ensure Security: Protect against fraud, unauthorized access, and other malicious activities.

Data Sharing

We do not share your personal information or Amazon data with third parties, except:

* When necessary to process payments (e.g., with Stripe).

* To comply with legal obligations or enforce our Terms of Service.

* With your explicit consent.

We only share aggregated, anonymized data with external services to improve our offerings. Examples include:

* Traffic analysis with Google Analytics.

* Email communications via Sendinblue.

Data Protection

We implement robust measures to safeguard your data:

* SSL encryption for data transfer.

* Secure storage practices for sensitive information.

* Periodic security reviews and updates.

While we strive to protect your data, no system is completely secure. We encourage you to maintain strong passwords and notify us immediately if you suspect unauthorized access to your account.

Your Rights and Choices

You have the following rights regarding your data:

* Access and Update: Log into your account to review and update your personal information.

* Terminate Account: Cancel your account via the settings page or by contacting [email protected].

* Opt-Out of Communications: Unsubscribe from promotional emails using the link provided in each email.

* Manage Cookies: Adjust your browser settings to control cookie use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or through prominent notices on our Site. Your continued use of our Services after such updates constitutes your acceptance of the revised policy.

Children’s Privacy

SellerSheet is not intended for children under the age of 13. We do not knowingly collect data from children. If we discover such information, we will promptly delete it.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

SellerSheet https://www.sellersheetai.com Email: [email protected]

Last Updated: January 24, 2025